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Research paper · analysis ·

The World Bank Wants to Change the Way It Manages Complaints: The Fixes That Could Make It Better

SAIIA

Abstract

The World Bank Group has the opportunity to strengthen the way it manages complaints and compliance.

Abstract excerpted from the publisher page during the weekly research-corpus refresh. The full paper lives at the source.

Themes

finance
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Indexed in SA Policy Space from the publisher feed. The full paper, its citation, and any re-use rights live with SAIIA.

Data as of 2026-10-10 · latest PMG meeting 2026-10-02